AI-powered customer support for online retail

E-commerce

Transform your customer service with automated support that handles orders, shipping, and product inquiries instantly.

70%
Reduction in support tickets
24/7
Automated support coverage
85%
Customer satisfaction rate

Common Challenges

High volume of repetitive customer inquiries
Peak season support scaling challenges
Multi-channel customer communication
International customer support needs

Our Solutions

Order Management Automation

AI agents automatically handle order status checks, modifications, and cancellations without human intervention.

Smart Returns Processing

Streamline return requests with AI that understands policies and processes refunds automatically.

Product Recommendations

Leverage AI to provide personalized product suggestions based on customer history and preferences.

Ready to get started?

See how Smartify can transform your e-commerce customer support.

Use Cases - AI Solutions by Industry | Smartify | Smartify