AI Agent
Design your own conversation flow
Use drag-and-drop AI Agent builder to create custom conversation flows.
Engage with customers proactively
Send automated messages based on predefined events to initiate engagement.
Automate customer interactions
Set conditions and actions for the AI Agent to manage seamlessly.
Collect valuable visitor data
Save conversations, contact info, and visited pages for insights.
Receive feedback from customers
Allow customers to provide feedback after each conversation.
Make conversations human-like
Utilize GPT-powered bots for natural, human-like answers.
Provide fast responses
Let bots handle repetitive questions while humans manage complex issues.
Analyze your interactions
Get detailed analytics on conversations, response time, and more.
Live Chat
Utilize an AI Assistant
Let a bot help visitors find solutions and guide them through purchasing.
Create an AI Help Desk
Set up a help desk powered by AI to answer inquiries quickly and accurately.
Use Canned Responses
Create canned responses for common questions for fast, consistent answers.
Multilanguage Support
Automatically respond in visitors' language based on their browser.
Efficiently Manage Tickets
Issue tickets, set priorities, and assign to relevant departments.
Never Miss Offline Messages
Collect emails when offline and get back to customers later.
Set Operating Hours
Define your hours so customers know when they can reach you.
Ban Unwanted Users
Maintain control by banning access based on IP address.
Analytics
Monitor Conversation Metrics
Track all conversation data in one unified dashboard.
Measure Response Time
Analyze how quickly your team responds to customer queries.
Track Conversation Duration
Understand how long conversations take to resolve issues.
Use Event Monitoring
Track specific events and triggers across conversations.
Analyze Customer Feedback
Review and act on customer satisfaction ratings.
Integrations
Automation with Web Requests
Transmit data to external systems like your CRM.
Website Builders
Easily implement on WordPress, Shopify, Prestashop, and Joomla.
Communication Channels
Integrate with WhatsApp, Facebook, and Telegram—be omnichannel.
Utilize OpenAI
Connect AI agent to ChatGPT for human-like answers from your help center.
Email Tools Integration
Connect with email tools like Customer.io for better communication.
Google Tag Manager
Add to your website without editing source code.
Customization
Set Welcome Message
Create a personalized greeting for your visitors.
Set Offline Message
Inform visitors when you're not available.
Dashboard Language
Select your preferred language for the dashboard.
Remove Branding
White-label the widget with your own branding.
Align Chat Widget
Position the widget where it works best for your site.
Customize Appearance
Match the widget to your brand colors and style.
Choose Notifications
Configure how and when you receive alerts.
Support
Multiple Support Channels
Reach us through email, chat, or phone.
Support Forum
Browse our community forum for answers and tips.
Knowledge Base
Access comprehensive documentation and guides.
Community
Join our conversational community of users.
Training Sessions
Attend live training sessions to master the platform.