Trusted by innovators worldwide
One Inbox, Any Channel.
Connect with customers wherever they are
Official Business API Integration
Connect directly with WhatsApp Business API for secure, scalable customer conversations.
Enterprise-Grade Features
Everything you need to build, deploy, and scale AI-powered customer support
Intelligent Knowledge Management & Search
Find relevant information from vast datasets with powerful RAG capabilities. Enhance AI responses with context and generate accurate, domain-specific answers.
Multi-Channel Support
Full integration across web, WhatsApp, voice, Facebook Messenger, SMS, and email. Meet your customers where they are with consistent, real-time support on every channel.
Visual Designer for AI Agents
Create sophisticated AI agents with an intuitive flow builder. No programming required - design flows using prompts and MCP tools with centralized management.
Human-in-the-Loop
AI agents handle routine queries with seamless escalation to human agents when needed. Smart handoff with full context ensures reliable support every time.
Self-Learning AI
Your AI actively listens to every conversation, extracting key information and continuously improving. Message after message, your knowledge base grows smarter.
AI & Automation
Powerful features to automate and enhance support
No-Code Design
Drag & drop conversation flows. Build complex automations without writing a single line of code.
Train on Your Data
Upload PDFs, URLs, and documents. AI answers instantly based on your knowledge base.
Smart Handoff
Seamlessly transfer from Bot to Human Agent when needed.
Real-time Metrics
Monitor response times, satisfaction, and conversation analytics.
Multi-Language Support
Communicate with customers in their preferred language automatically.
Custom Integrations
Connect with your existing tools and workflows seamlessly.
Developer Friendly
Built for developers who want full control. Comprehensive APIs, webhooks, and SDKs for seamless integration.
- RESTful APIs
- Webhooks & Events
- Multiple SDKs
- GraphQL Support
Enterprise Security
Your data, your infrastructure. Self-host on-premise or use our cloud with enterprise-grade security.
- On-Premise Deployment
- Docker Support
- GDPR Compliant
- ISO 27001 Certified
Trusted by Industry Leaders
See how businesses are scaling their customer support with Smartify AI.
"Smartify transformed our customer support. We've seen a 60% reduction in response times and our AI handles over 80% of routine queries on WhatsApp automatically."
Rajesh Kumar
Head of Support at PlayboxTV
"The seamless handoff between AI and human agents is what sets Smartify apart. Our team can now focus on complex issues while the bot handles the rest. Highly recommended!"
Sarah Chen
Operations Manager, GlobalTech
"Integrating Smartify with our Shopify store was a game-changer. The AI agent acts like a personal shopper for our customers, driving sales 24/7."
Amit Patel
CEO, RetailConnect
"The knowledge base RAG feature is incredible. We just uploaded our documentation and the bot was ready to answer students' technical questions instantly."
Elena Rodriguez
CX Lead, EduStream
Simple, Transparent Pricing
Choose the plan that fits your needs
Free
For Individuals
- 1 Seat
- 100 conversations/mo
- Basic Analytics
Pro
For Individuals
- Everything in Free
- 5000 conversations/mo
- Email Support
- Advanced Analytics
- Priority Support
Business
For Growing Teams
- Everything in Pro
- 4 Seats
- 5 AI Agent Bots
- 30000 Conversations
- Knowledge Base AI
- WhatsApp Business
- Custom Branding
Compare Plans
Deep dive into our features and limits
| Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
| Monthly Conversations | 100 | 5,000 | 30,000 | Custom |
| Agent Seats | 1 | 5 | 10 | Unlimited |
| AI Knowledge Bases | 1 | 3 | 10 | Unlimited |
| WhatsApp Integration | — | Add-on | ||
| Messenger/Telegram | ||||
| Custom Domain | — | |||
| White Labeling | — | — | ||
| Priority Support | — | 24/7 Chat | Dedicated Manager | |
| API & SDK Access | Basic | Full | Full | Full |
| Security (SLA/SSO) | — | — | — |
How do conversations work?
A conversation is an interaction with a unique customer within a 24-hour window. If you exceed your plan limit, your bot continues to work, and you'll be billed for overages at ₹0.50 per conversation.
Automated Scaling
Zero Downtime on Overages