1. Acceptance of Terms

By accessing or using Smartify's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Smartify provides an AI-powered customer support platform that includes chatbot automation, knowledge base management, multi-channel messaging, and analytics tools. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. Account Registration

To use our services, you must create an account. You agree to:

Provide accurate, current, and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

Use the service for any unlawful purpose
Violate any applicable laws or regulations
Infringe on the rights of others
Transmit malicious code or interfere with the service
Attempt to gain unauthorized access to our systems
Use the service to send spam or unsolicited messages

5. Intellectual Property

All content, features, and functionality of our service are owned by Smartify and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

6. Payment Terms

If you subscribe to a paid plan, you agree to pay all fees associated with your subscription. Fees are non-refundable except as required by law. We may change our pricing with 30 days' notice.

7. Data and Privacy

Your use of the service is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, Smartify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

9. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Termination

We may terminate or suspend your access to our service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the service will cease immediately.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new terms on our website and updating the "Last updated" date.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@smartify.com